Support

We provide long-term support and preventative maintenance services for our clients’ projects and platforms. Our support packages are very flexible. You are not locked in for any length of time and may opt out at any time.

Please review our pricing for details.


Pricing

Up to 4 hours of monthly support

  • Consulting
  • Updating of graphics
  • Text and code
  • CMS training
  • Layout and appearance updates
  • Plugin updates
  • Minor bug fixes

Monthly Plan Cost: $420 ($105/hr)

Up to 8 hours of monthly support

  • Website uptime and performance monitoring including availability management
  • Consulting
  • Graphics updates
  • Text and code
  • CMS training
  • Layout and appearance updates
  • Plugin updates
  • Minor bug fixes

Monthly Plan Cost: $760 ($95/hr)

Up to 16 hours of monthly support

  • Website uptime and performance monitoring including availability management
  • Consulting
  • Graphics updates
  • Text and Code
  • CMS training
  • Layout and appearance updates
  • Plugin updates
  • Bug fixes and ongoing maintenance (version upgrades, backups, cleanup, etc.)
  • Application Support – available to perform version upgrades
  • Customizations
  • Integrations with third-party systems and services
  • Development of additional features and other enhancements and modifications.

Monthly Plan Cost: $1360 ($85/hr)

More than 32 hours of support

  • Website Support – daily backup, daily automated and manual site check
  • Uptime monitoring
  • Daily security check
  • Site performance optimization for fast page loading
  • Layout and Appearance updates
  • Plugin updates
  • Database optimization
  • Spam comment management
  • Weekly report of work performed and a summary for each service
  • Create pages
  • Assist with database and user setup
  • Development of additional features and other enhancements and modifications.

Monthly Plan Cost: $2,400 ($75/hr)

We highly recommend contacting us to discuss your needs and the level of support you require before committing to a monthly plan.